Over 25 years of automotive experience
Dealer Digital Services offers automotive dealerships exceptional training services both virtual and on-site for positions within the dealerships. Dealer Digital Services is headed by Matt Harper, an innovative automotive leader with a General Manager background and over 25 years of automotive dealership experience.
Training catered to YOU
Dealer Digital Services is your outsourced Salesperson Development Department dedicated to training the best talent for your automotive dealerships needs. Matt Harpers 25 years of experience and customized training programs are built for you and your specific needs. We use our knowledge, experience and training programs to elevate and power your dealerships team.
Fortify your automotive dealership with Dealer Digital Services
When it comes to automotive training, you want to bring in experts who have been in your shoes. Matt Harper’s General Manager background paired with his 25 years of experience pushes him ahead of other automotive trainers and recruiting competitors. For years, Matt Harper gathered and garnered knowledge from the retail side of automotive dealerships and now wants to share his knowledge with you. At Dealer Digital Services, we understand exactly what kind of talent you need, and the premier training needed to go with it. With our experience and knowledge, Dealer Digital Services will propel your automotive team to the top. Call or contact Dealer Digital Services and allow us to prepare you and your dealership for a bright future.
What is expected of me as a professional sales person. Not just a job description – What makes you different?
Hire – Train – Retain
- Road to the sale
- What does a customer do before they contact a dealer?
- Building Rapport and qualifying with customers
- Doing a walk around. This is YOUR show!
- How to handle a phone call. What can make it successful in turning into an appointment that SHOWS and SELLS.
- What are the best ways to communicate with a customer email / text / phone and why?
- CRM use and best practices. Fantastic tool that is often turned into a task rather than a resource!
- Appointment setting. How to get the appointment to show?
- How to use trial closes. What are the best ones for different situations?
- Selling by overcoming objections. We WANT OBJECTIONS!!!!
- How to devalue a trade. Use the tools to help you!
- What is expected when coming to the sales office. How to get the most help on YOUR deal?
- Presenting numbers to a customer with confidence to close more deals!
- How to do a delivery. This is Grand Finally…. Get referrals and great CSI form your presentation.
- Post sale follow up. Create a relationship with your customer turning them into a CLIENT. What’s the difference?
Hire, train and retain your sales team with us!
- Training, mentoring & development
- Onboarding process
- Recruit sales & service personnel
Matt Harper and Dealer Digital Services understands there’s no cookie-cutter, one-size fits all training program for everyone. That’s why Dealer Digital Services caters our training to your specific automotive dealership. We evaluate your business to identify opportunities, formulate a plan and help achieve your dealerships goals.
Our method at Dealer Digital Services is to train, show and grow your team. We give you a plan of action and a check-in for later down the road for when you need us. We’re always available for you, because we understand each situation is unique. No store, staff, location, culture or brand is the same, so we work with you to create a program that works for your specific automotive dealership.
Knowledge is horsepower, let Dealer Digital Service’s work for you
At Dealer Digital Services, we understand how important it is to train top talent for your dealership. With Matt Harper and the Dealer Digital Services program, we know what type of training it takes to run your dealership and to keep you on top of the industry. The trusting relationships that we build through hard work, integrity and positive recruiting produce progressive results and an overall sensational automotive dealership environment.
Matt Harper and Dealer Digital Services have a passion for winning and being No. 1. Not only are we well versed in what it takes to run a successful operation, but we value each position in the dealership and the role they play to make things function day-to-day. At Dealer Digital Services, we cater our training to fit your automotive dealerships needs. We are able to collaborate with you by utilizing our 25 years of experience and your dealerships needs as we train top talent for your store.
Dealer Digital Services understand the time and difficulties that come with finding the right automotive talent for your dealership, and that’s why we’re here to hire, train and retain the top talent for you. With Dealer Digital Services, you are able to handle the daily functions and operations of your dealership while we train the top talent for your automotive dealership. Our expertise and over 25 years of experience in the automotive industry allows us to filter through the applicants until we have the ideal and best individuals available to make your automotive dealership thrive. Dealer Digital Service’s in-depth and attentive training process will provide the progressive results you’ve been searching for.
